Stats Dashboard / 2025-Q1 / Toronto

Print/Excel Version & Prior Year Comparison
Note: quarterly statistical updates are subject to change. Q4 updates will be a part of the final year end statistical information.

742 complaints managed

377 received during the quarter

365 carried in from a prior quarter

Conduct Complaints
  • 7 complaints were withdrawn by the complainant prior to screening
Conduct Complaints Managed
Managed 580
Screened during the quarter 437
Screened in during a prior quarter 143
Conduct Screening
Screened during the quarter 437
Screened in 125
Screened out 312
Conduct Screening
Referred or Retained
Outcome of Conduct Complaints
Referred Outcomes
Outcomes 121
Unsubstantiated 63
Substantiated 7
Discontinued (s164) 4
Withdrawn 16
Early Resolution 31
Carried over 145
Retained Outcomes
Outcomes 0
Unsubstantiated 0
Substantiated 0
Discontinued (s164) 0
Withdrawn 0
Early Resolution 0
Carried over 2
Requests for Review (R4R)
R4R Findings
Managed 26
New investigation ordered 1
LECA takes over investigation 0
Chief's decision confirmed 9
Panel varied decision 0
Carried over 16
R4R Outcomes
Service Complaints under the Police Services Act
Service Complaints Managed
Managed 18
Screened during the quarter 16
Screened in during a prior quarter 2
Service Screening
Screened during the quarter 16
Screened in 0
Screened out 16
Service Outcomes
Outcomes 1
Action taken 0
No action taken 1
Early Resolution 0
Withdrawn 0
Carried over 1
Service Outcomes
Policy Complaints under the Police Services Act
Policy Complaints Managed
Managed 6
Screened during the quarter 5
Screened in during a prior quarter 1
Policy Screening
Screened during the quarter 5
Screened in 0
Screened out 5
Policy Outcomes
Outcomes 1
Action taken 0
No action taken 0
Early Resolution 0
Withdrawn 1
Carried over 0
Policy Outcomes
Not Yet Screened
132 complaints were not yet screened at the time of reporting