Note: quarterly statistical updates are subject to change. Q4 updates will be a part of the final year end statistical information.

3243 complaints managed

1659 received during the quarter

1584 carried in from a prior quarter

Conduct Complaints
  • 29 complaints were withdrawn by the complainant prior to screening
Conduct Complaints Managed
Managed 2407
Screened during the quarter 1745
Screened in during a prior quarter 662
Conduct Screening
Screened during the quarter 1745
Screened in 536
Screened out 1209
Conduct Screening
Referred or Retained
Outcome of Conduct Complaints
Referred Outcomes
Outcomes 595
Unsubstantiated 242
Substantiated 22
Discontinued (s164) 35
Withdrawn 118
Early Resolution 178
Carried over 594
Retained Outcomes
Outcomes 0
Unsubstantiated 0
Substantiated 0
Discontinued (s164) 0
Withdrawn 0
Early Resolution 0
Carried over 9
Requests for Review (R4R)
R4R Findings
Managed 112
New investigation ordered 5
LECA takes over investigation 0
Chief's decision confirmed 55
Panel varied decision 1
Carried over 51
R4R Outcomes
Service Complaints under the Police Services Act
Service Complaints Managed
Managed 64
Screened during the quarter 61
Screened in during a prior quarter 3
Service Screening
Screened during the quarter 61
Screened in 2
Screened out 59
Service Outcomes
Outcomes 3
Action taken 1
No action taken 2
Early Resolution 0
Withdrawn 0
Carried over 2
Service Outcomes
Policy Complaints under the Police Services Act
Policy Complaints Managed
Managed 19
Screened during the quarter 16
Screened in during a prior quarter 3
Policy Screening
Screened during the quarter 16
Screened in 1
Screened out 15
Policy Outcomes
Outcomes 2
Action taken 0
No action taken 1
Early Resolution 0
Withdrawn 1
Carried over 2
Policy Outcomes
Not Yet Screened
726 complaints were not yet screened at the time of reporting